Clinic Updates on COVID-19

Updated: Mar 27

** This is an evolving post. Please continue to check back for the most up to date information on how Balanced Stone Acupuncture and Wellness is handling this ever changing situation.

3/26/20 - Due to the directives of Gov Jared Polis, online booking will not be available until after 4/14. If your appointment is affected by the clinic closure, I will be in direct contact with you. If you need to schedule a virtual visit, please reach out via email, text or phone. I am available for in person visits on an emergent basis after comprehensive screening has been performed. In the event you feel you are developing or have developed the symptoms associated with Covid-19, please let me know. I can review your symptoms and prescribe herbal medicine formulas to help with treatment in the early stages of the disease.

3/20/20 - After much consideration, I have made the painful and difficult decision to cancel all in-person appointments until 4/1/20 and will be re-assessing the situation and making changes and updates as needed based on the guidelines set forth by the CDC, WHO, local government officials, American Society of Acupuncturists and the Acupuncture Association of Colorado. Although I feel that I can help support the health of my patients in this time of crisis, I need to close the clinic to encourage extreme distancing to prevent viral spread. I will be in touch with those that have scheduled appointments affected by the closure directly. If you are interested in setting up a virtual visit for guided acupressure and herbal medicine please contact me by email, or by text/phone 720-593-0423. I can't wait to see you all in the clinic again when I re-open.

3/16/20 - At this time, I have suspended online booking. If you would like to come in for an appointment or schedule a telehealth visit, please contact me by email or phone. For all patients that have existing appointments, I will be contacting you in advance for pre-screening. If you have any respiratory symptoms, fever, cough, shortness of breath, chills runny nose, congestion, etc, you will be asked to either convert your visit to a telehealth appointment or reschedule when you have been asymptomatic for a full 72 hours. If you have traveled or been exposed to anyone that has traveled in the past 14 days, you also be asked to convert your appointment to telehealth or reschedule after 14 days of remaining asymptomatic.

For those patients that are still coming in for their regularly scheduled appointment, if you arrive early, please wait in your vehicle until your scheduled appointment time. Please use hand sanitizer when you arrive and avoid the use of your cell phone while in the clinic. Please bring as few belonging with you and do not bring any guests. I will be spacing out appointments more and disinfecting all treatment spaces and the reception area between all patient visits. I may also be wearing a mask during your visit to ensure that I can safely continue to provide care.

3/13/20 - First, I want to say that this statement is intended to be reassuring, is not an effort to elicit panic, stress, or concern. Balanced Stone Acupuncture is taking every step possible to ensure your safety when you come into the clinic. The clinic will continue to be cleaned and disinfected using standard universal precautions and OSHA approved disinfectants. I will continue to exercise exemplary hand hygiene and I do have personal protective equipment available for use when appropriate. I am confident that my experience as a nurse and over 15 years of working in healthcare clinical settings has prepared me for this!

The clinic will continue to operate as usual and I encourage you to maintain your appointments. Acupuncture is great for enhancing immune function and helping to prepare your defensive mechanisms. I will gladly incorporate immune supporting acupuncture into your regular treatment plan. And don't forget, acupuncture is AMAZING and reducing stress and calming anxiety, so if you simply need a little rebalancing here, please come in. Please also take a look at this month's TCM Tip of the Month which includes some Chinese medicine advice for you on supporting your immune system.

I want to take this time to clarify the 24 hour cancelation policy. If you are feeling unwell, have an active fever, or having knowingly been exposed to coronavirus, I kindly request that you reschedule your appointment and will not be imposing the cancellation fee for these instances. Please contact me to let me know you need to cancel and get yourself rescheduled for an appointment when your illness has resolved. The 24 hour cancellation fee will remain in effect for all late cancellations or no shows unrelated to illness.

As a reminder, I do offer phone/video chat based herbal medicine consultation appointments. Herbal medicine is extremely helpful in helping support immune function as well as decreasing the severity and duration of cold and flu symptoms. If you are interested in setting up an herbal medicine consultation, please let me know!

As always, I hope you stay well, live well and are thriving out there! Remain calm, get sleep and eat well. Your health is important to me and I want to do what I can to support that for you!

- Amy


7625 W. 5th Ave. #103D

Lakewood, CO 80226

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Tel: 720-593-0423

© 2017 by Amy Malone / Balanced Stone Acupuncture and Wellness.